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Is my dialtone ok?
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- Re: Is my dialtone ok?
Is my dialtone ok?
06-05-2013 10:16 AM
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Due for installation tomorrow (not holding my breath) but my phone tone (not the actual ringing but the tone when i hold the earpiece to my ear) isn't one continuous brrrrrrrrrr it has a gap, that is brrrrrrrrrr gap brrrrrrrrrr gap brrrrrrrr gap etc
Is this going to affect the installation process?
Is this going to affect the installation process?
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Re: Is my ringtone ok?
06-05-2013 10:17 AM
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Dial 1571 and listen to your voicemail messages!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 2 of 8
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Re: Is my dialtone ok?
06-05-2013 10:18 AM
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Btw I can make and receive calls.
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Re: Is my dialtone ok?
06-05-2013 10:20 AM
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Did you ask for the basic answerphone service when you made your order?
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Re: Is my dialtone ok?
06-05-2013 10:22 AM
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I've just got the basic anytime phone package, no added extras. Is the voice mail standard?
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Re: Is my dialtone ok?
06-05-2013 10:25 AM
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Standard 1571 is on by default. That dial tone says you have new messages waiting - once you have listened to them you will get a normal dial tone.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 6 of 8
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Re: Is my dialtone ok?
06-05-2013 10:30 AM
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I thank you all.
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Re: Is my dialtone ok?
06-05-2013 10:35 AM
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As jelv says it's on by default unless you unticked the box when you placed the order. If the order was placed verbally - were you not asked if you wanted it?
If you don't want it, log into the Member Centre Home Phone Control Panel and on the Call features tab and select Remove Call features and untick it.
Be aware, if you keep it, when your line is engaged - ie someone else leaving a message or a call in progress, then anyone calling you will go immediately to the answerphone with no opportunity to hear an engaged tone or use Ring when Free if they wanted to, they will also be charged unless the call is in their inclusive minutes (for a landline calling that's a connection fee + first minute with most providers!).
If you don't want it, log into the Member Centre Home Phone Control Panel and on the Call features tab and select Remove Call features and untick it.
Be aware, if you keep it, when your line is engaged - ie someone else leaving a message or a call in progress, then anyone calling you will go immediately to the answerphone with no opportunity to hear an engaged tone or use Ring when Free if they wanted to, they will also be charged unless the call is in their inclusive minutes (for a landline calling that's a connection fee + first minute with most providers!).
Message 8 of 8
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