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International calls - playing back my conversations

BRABUS
Grafter
Posts: 660
Registered: ‎12-01-2010

International calls - playing back my conversations

MY wifes grandparents who are Plus Net customers have just rung up all panicked.  They have just had a call that came up on the display as INTERNATIONAL.

When grandma answered it, all she could hear was a conversation she had with her sister (who lives 2 miles from her) a few days earlier.

How is this possible?  They are very bright people and not easily confused so if they say this happened I believe them 100%

Anyone got any ideas?
4 REPLIES
Community Veteran
Posts: 3,188
Thanks: 20
Fixes: 2
Registered: ‎31-07-2007

Re: International calls - playing back my conversations

That would be a call for for the police, phone tapping springs to mind
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
BRABUS
Grafter
Posts: 660
Registered: ‎12-01-2010

Re: International calls - playing back my conversations

This is what I am wondering but I want to give Plus Net a chance to guide us what to do?  Also wondered if anyone else has had the same issue?
Community Veteran
Posts: 2,106
Registered: ‎06-02-2008

Re: International calls - playing back my conversations

I've never heard of this before and we certainly have no equipment that is cable of doing this. Definitely one for the police imo.
BRABUS
Grafter
Posts: 660
Registered: ‎12-01-2010

Re: International calls - playing back my conversations

Cheers Ben, it looks like it is a case of monitor it for now and if it happens again then it can be taken further.  But at least the people who need to know are now aware.
Very odd thing to happen though.  It may be worth other people keeping an eye out for anything similar.