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International call charges

Gardenpete61
Just browsing
Posts: 1
Registered: ‎20-04-2017

International call charges

Have just looked at my latest Bill, one call for 29mins was charged at £3-50p how is that possible 

i thought we had 30mins or is this us going over our total 300 mins.if this is the case what other accounts can we go on

1 REPLY 1
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,067
Thanks: 656
Fixes: 185
Registered: ‎27-04-2007

Re: International call charges

Hi there,

 

Yes, it looks like you'd exceeded the 300 included minutes. Anytime International (inc 300 mins) is the only international call package we provide.

 

Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team