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International Freephone numbers - do they cost me?
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International Freephone numbers - do they cost me?
22-11-2012 11:44 AM
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I need to ring a support number for Seagate and they only provide this number
00.800.4732.4283
From googling I have found it is meant to be an international freephone number. There seems to be some confusion about charging or not. If I call it from my Plus Net land line is it free or not.
00.800.4732.4283
From googling I have found it is meant to be an international freephone number. There seems to be some confusion about charging or not. If I call it from my Plus Net land line is it free or not.
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Re: International Freephone numbers - do they cost me?
22-11-2012 12:04 PM
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Apparently it's free. See Mand's posting on 11/01/2011:
http://community.plus.net/forum/index.php/topic,91990.5.html
http://community.plus.net/forum/index.php/topic,91990.5.html
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Re: International Freephone numbers - do they cost me?
22-11-2012 12:11 PM
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Cheers, my concern is that the post was nearly 2 years ago and things could well have changed since then. We could do with a latest update from the PN staff
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Re: International Freephone numbers - do they cost me?
22-11-2012 12:16 PM
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I've asked Ben to double check.
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Re: International Freephone numbers - do they cost me?
22-11-2012 1:15 PM
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We haven't processed any of these calls - which is basically the same as saying that we don't charge for them as given the number of calls that we process on a daily basis, we would have seen these before if they were presented to us.
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Re: International Freephone numbers - do they cost me?
22-11-2012 4:52 PM
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Cool, so as you are saying that you don't charge then I can ring them up
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Re: International Freephone numbers - do they cost me?
22-11-2012 4:55 PM
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Yep
It probably wont show on your account.
It probably wont show on your account.
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Re: International Freephone numbers - do they cost me?
22-11-2012 5:21 PM
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As it happens, I don't even have 0080* mapped to anything so I'd see it as soon as a call is made to that number - if we get to see it at all. I can only find anecdotal evidence about the charging structure for this for BT Retail - which points to them not receiving or rating the call either. Please let us know if you do call and whether this shows up so we can confirm this
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- Re: International Freephone numbers - do they cost...