cancel
Showing results for 
Search instead for 
Did you mean: 

International Call charges, I'm confused.

Anonymous
Not applicable

International Call charges, I'm confused.

I'm on
Talk Evenings & Weekends
Evenings and Weekend local and national calls Free


International Fixed & Mobile Landline rates Mobile rates
Discounted countries (only available on Anytime)
   Daytime Evening Weekend Daytime Evening Weekend
Canada 8.48 8.48 8.48 8.48 8.48 8.48

How much does it cost to call Canada ( for example) on the
Talk Evenings & Weekends
Evenings and Weekend local and national calls Free
Tariff ?

I cannot find any call rates for the
Talk Evenings & Weekends
Evenings and Weekend local and national calls Free
6 REPLIES 6
ckcomputing
Rising Star
Posts: 198
Thanks: 21
Fixes: 2
Registered: ‎28-11-2009

Re: International Call charges, I'm confused.

PlusComUK,
As far as I can tell from the table, it costs 11.30p per minute to Canada. The 8.48p per minute only applies to the Anytime package and only when you have used up your inclusive 300 minutes to the top 20 countries (and Canada is one of the top 20.)
So it looks like you would pay 11.30p per minute on every call on the Evening and Weekends package.
But, I could be wrong!
Kind regards,
Brian Smiley
Professionals are predictable - it's the amateurs that are dangerous!
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: International Call charges, I'm confused.

These tables are not overly clear in a number of places. There are also a number of errors. I have a long standing ticket running on this, some of the errors have been present since changes originally made in May 2009. Plusnet still haven't got round to correcting these, despite having made other changes on the page several times since I first raised a ticket. They are all simple typing corrections. Plusnet seem to think that it's OK to mislead customers about some phone call prices and not put matters right. Either that or they haven't got someone who can read and type.
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: International Call charges, I'm confused.

@PlusComUK
You're looking at the discounted table (for Anytime customers), you need to look at the next table down labelled "International Fixed & Mobile All" for Evenings and Weekends prices.
@Anotherone
The problem that has been opened regarding this issue now sits with me, I have a very large piece of work looking at any and all discrepancies in pricing across the telephone call charges and correcting them so progress should be made in the next month or so.
Anonymous
Not applicable

Re: International Call charges, I'm confused.

This one 3 pages down you mean.
Thanks


ckcomputing
Rising Star
Posts: 198
Thanks: 21
Fixes: 2
Registered: ‎28-11-2009

Re: International Call charges, I'm confused.

PlusComUK,
Yes, that's the one where I gleaned the information from in my reply #1 and the table Ben is referring to.
Brian  Smiley
Professionals are predictable - it's the amateurs that are dangerous!
Anonymous
Not applicable

Re: International Call charges, I'm confused.

I just divided 8.48 by 75% !