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I "cannot change your Home Phone product at the moment" ?

FIXED
Pauly9
Dabbler
Posts: 22
Thanks: 3
Registered: ‎18-10-2019

Re: You cannot change your Home Phone product at the moment.

Unfortunately this get worse and worse. Now I can view the bill, I see Plunet have put an "Early Termination Charge" when we're not even leaving plusnet!

 

All we were trying to do was cancel the *free voicemai*l; and plusnet have spawned a whole sequence of problems and incorrect charges.