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I have been charged for numbers that should be included in my mumbers allowance

FIXED
Leonardo
Browser
Posts: 2
Fixes: 1
Registered: ‎24-03-2020

I have been charged for numbers that should be included in my mumbers allowance

I have been charged for numbers starting with 073 (vodaphone?) and 01278 that I never phoned and as if they were not included in my numbers allowance. How do I get a refund? Cannot get through to customer services on the phone - along long wait that is never answered. - appreciate it is difficult on "lockdown", but someone should answer eventually!!

1 REPLY 1
Leonardo
Browser
Posts: 2
Fixes: 1
Registered: ‎24-03-2020

Re: I have been charged for numbers that should be included in my mumbers allowance

Fix

This issue has been sorted. Finally got through to customer services who have been very helpful and given me a refund.