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I didn't used to have Voicemail, now I can't get rid of it

bubbleless
Not applicable
Posts: 2
Registered: ‎04-03-2016

I didn't used to have Voicemail, now I can't get rid of it

Had Plusnet for a while now, then I stopped getting messages on my answerphone, just put it down to people who ring me not wanting to talk to a "machine"
Then a friend said my voice mail was full Huh what voicemail?Huh
I found it eventually on plusnet, I didn't sign up to it,everyone got it...... not good.
The most bizare think is there is no way to turn it off!!!
Please can you disable/ swith this off.
Please,please,please Smiley
1 REPLY 1
Anoush
Aspiring Hero
Posts: 2,568
Thanks: 570
Fixes: 139
Registered: ‎22-08-2015

Re: I didn't used to have Voicemail, now I can't get rid of it

Hello there. I'm sorry that voicemail is interfering with your answering machine. You can remove it by clicking on the following link:
https://portal.plus.net/plustalk/index.php?page=wlr_remove_call_features
(You'll need to login to the Member Centre)
Hope this helps
This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button