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I Can't Access Call Features

caravanj
Aspiring Pro
Posts: 280
Thanks: 52
Fixes: 3
Registered: ‎31-07-2014

I Can't Access Call Features

I want to remove call barring because I need to unbar some numbers but the call features won't show up & I get a message

You currently have an order in progress to change your call features

Your call feature(s) will be updated the next working day. Please note: If you've requested to modify any call features, you cannot add or remove any further features until this is complete.

However I haven't requested any changes.

 

Your help please

1 REPLY 1
caravanj
Aspiring Pro
Posts: 280
Thanks: 52
Fixes: 3
Registered: ‎31-07-2014

Re: I Can't Access Call Features

This is odd, I've had an email to say that call protect has been removed & now there's a message saying 

An error has occurred

There's currently an issue with your account, meaning you can't make any changes to your services. Give us a call on 0800 432 0200 and we'll see if we can help.