How to hide my caller I.D. all the time?
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How to hide my caller I.D. all the time?
03-02-2014 7:01 PM
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I have a BT Inspire 1500 landline with Plusnet.
Cannot find any setting on handset menu that allows this. Can Plusnet set it up?
Thanks!
Re: How to hide my caller I.D. all the time?
03-02-2014 7:10 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: How to hide my caller I.D. all the time?
03-02-2014 7:59 PM
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There's also a code (can't recall it) to let the number be forwarded on individual calls (ie - opposite to the norm).
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: How to hide my caller I.D. all the time?
03-02-2014 9:14 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: How to hide my caller I.D. all the time?
03-02-2014 9:21 PM
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Just remains to be seen whether it's the same with PN.
Can't see why it shouldn't be - AFAIK it's one of those choices like whether to be ex-directory or not - rather than a paid for feature like caller display.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: How to hide my caller I.D. all the time?
04-02-2014 10:20 AM
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Re: How to hide my caller I.D. all the time?
04-02-2014 11:22 AM
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Re: How to hide my caller I.D. all the time?
04-02-2014 11:32 AM
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Quote from: Chris ... it's not a service we offer at the moment.
So another reason to add to the threads discussing reasons not to move line rental from BT to PN.
Re: How to hide my caller I.D. all the time?
04-02-2014 11:43 AM
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If you require Withheld Number in extenuating circumstances, it is worth raising us a ticket at http://contactus.plus.net to see what we can do for you.
Re: How to hide my caller I.D. all the time?
10-02-2014 6:01 PM
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If withhold number moves over from BT, then that’s great but do I have to raise a ticket before any move? As I don't want PlusNet staff selecting, or not selecting, the withhold number, because they could decide what I do or don't need on my line. Or because maybe lack of, technical knowledge of how it works? Thanks.
Re: How to hide my caller I.D. all the time?
10-02-2014 7:21 PM
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It's not one of their standard call features as far as I know and others have said it is a service (not a call feature) available free from BT:- http://www.plus.net/support/phone/call_features.shtml
Re: How to hide my caller I.D. all the time?
11-02-2014 10:48 PM
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I did give PlusNet a call yesterday and was told it should not be a problem but this is the problem, you get told one thing then next, told another. This happened to me recently with my offer.
I will find out how this works. I will speak with senor staff that are in the know if I have to. Plusnet want me to sign a 24 month contact, then they are going to have to give me a straight answer and do better than this.
Just seen a message about this topic. First part may not be quite as I thought about reply.
Re: How to hide my caller I.D. all the time?
12-02-2014 10:23 AM
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Re: How to hide my caller I.D. all the time?
12-02-2014 11:06 AM
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Quote from: Ben ... Some people know how to go into the ordering system (built & maintained by a third party) to place this order for you but not everyone - hence the discrepancy in information.
The old saying 'left hand right hand ...' springs to mind. Perhaps time for all relevant staff to be trained in how to do this seemingly basic task then?
Re: How to hide my caller I.D. all the time?
12-02-2014 11:16 AM
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