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How to enable 1571?

phil_the
Grafter
Posts: 27
Registered: ‎31-01-2018

How to enable 1571?

on ‎08-05-2018 5:26 PM - last edited on ‎08-05-2018 7:02 PM by Moderator

According to the phone control panel this is active, but when I dial 1571 I get a BT recorded message saying that no messaging service is enabled.
Account (free-online)
Phil.


Moderator's note by Adie (Dvorak) removed account name as it’s a public forum
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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,282
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Registered: ‎01-01-2012

Re: How to enable 1571?

‎08-05-2018 6:59 PM

Sorry to hear that.

I've placed a order to correct this and it should be up and running within a hour.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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phil_the
Grafter
Posts: 27
Registered: ‎31-01-2018

Re: How to enable 1571?

‎08-05-2018 7:26 PM

Thanks. Working now.

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Gandalf
Community Gaffer
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Registered: ‎21-04-2017

Re: How to enable 1571?

‎09-05-2018 2:56 PM

Glad to hear that Phil.
Let us know if you need any further help.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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