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How to confirm switch to PN phone is successful?

bodOrange
Dabbler
Posts: 19
Registered: 01-04-2008

How to confirm switch to PN phone is successful?


My Home Phone order was scheduled for yesterday (25/01/11), switching from BT.  How can I determine this has been completed?
Under 'Phone Calls' in the portal it still says 'Your Home Phone order is currently being processed...' and I have not received confirmation or any other indication it has been successful.
Looks as though it has not switched yet.  Is something up?
4 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: How to confirm switch to PN phone is successful?

dial 150  and see what the answer is,  If it say sorry you cant call that number from this phone, you are on Home phone
bodOrange
Dabbler
Posts: 19
Registered: 01-04-2008

Re: How to confirm switch to PN phone is successful?

Quote from: pierre_pierre
If it say sorry you cant call that number from this phone

It did.  Now I wonder when the portal will say the "service is ready to use"?
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: How to confirm switch to PN phone is successful?

dont know but welcome to a working PN Home phone
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: How to confirm switch to PN phone is successful?

Hi bodOrange,
Your phone is up and running now and the home phone component is now accessible through the portal.
Jojo Smiley