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How to check that my phone is ex-directory

FIXED
dozydave
Dabbler
Posts: 22
Registered: ‎23-07-2016

How to check that my phone is ex-directory

I have just transferred my service to Plusnet.

Is it possible to check that my line is ex-directory on the Plusnet web-site? If so, how? I have searched for the option but, as yet, been unable to find it.

5 REPLIES 5
SpendLessTime
Hero
Posts: 3,000
Thanks: 893
Fixes: 86
Registered: ‎21-09-2009

Re: How to check that my phone is ex-directory

Hi @dozydave

The phone book is ran by BT and can be checked here http://www.thephonebook.bt.com/publisha.content/en/index.publisha

Ex - Plusnet Customer (2009 - 2023) now with BT
MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: How to check that my phone is ex-directory

Fix

Bit late to respond here, but I've checked and you're ex-Directory Smiley

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
dozydave
Dabbler
Posts: 22
Registered: ‎23-07-2016

Re: How to check that my phone is ex-directory

Thanks for that, my line was ex-directory previously so I assumed that would continue after my move to Plusnet. I've been getting a bout of unsolicited and unwanted calls so thought it best to check.

Pity the web-site doesn't have the facility to check this

MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: How to check that my phone is ex-directory

Appreciate that.

The reason there is no facility for that is that everybody is ex-Directory with us unless they request otherwise.

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
dozydave
Dabbler
Posts: 22
Registered: ‎23-07-2016

Re: How to check that my phone is ex-directory

Ah, right, I didn't know that.

Thanks a lot for your help.