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How to cancel engineer visit

FIXED
mexicano
Rising Star
Posts: 186
Thanks: 6
Fixes: 2
Registered: ‎17-07-2010

How to cancel engineer visit

Hi folks,

I've added a note to my ticket 171383604 to cancel the engineer visit for Tuesday 3rd April, did I do that right or is there somewhere else where I go to press a button? Smiley

Thanks for the assist.

 

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 28,509
Thanks: 6,298
Fixes: 1,459
Registered: ‎11-01-2008

Re: How to cancel engineer visit

You’re probably best off ringing or using online chat now as tomorrow is a bank holiday and staffing levels on here may be lower.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,909
Thanks: 9,535
Fixes: 1,512
Registered: ‎21-04-2017

Re: How to cancel engineer visit

Fix

Hi there.

I'm taking a look at your ticket now and I'll reply over there shortly.

If this post resolved your issue please click the 'This fixed my problem' button.
From 31st October 2022, I no longer have a regular presence here as I've moved on to a new role within Plusnet.

 Anoush Mortazavi
 Plusnet