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How to cancel engineer visit

Rising Star
Posts: 134
Thanks: 4
Fixes: 1
Registered: ‎17-07-2010

How to cancel engineer visit

Hi folks,

I've added a note to my ticket 171383604 to cancel the engineer visit for Tuesday 3rd April, did I do that right or is there somewhere else where I go to press a button? Smiley

Thanks for the assist.


Posts: 18,807
Thanks: 1,991
Fixes: 256
Registered: ‎11-01-2008

Re: How to cancel engineer visit

You’re probably best off ringing or using online chat now as tomorrow is a bank holiday and staffing levels on here may be lower.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Plusnet Help Team
Plusnet Help Team
Posts: 9,135
Thanks: 2,855
Fixes: 453
Registered: ‎21-04-2017

Re: How to cancel engineer visit


Hi there.

I'm taking a look at your ticket now and I'll reply over there shortly.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team