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How to cancel engineer visit

Rising Star
Posts: 134
Thanks: 4
Fixes: 1
Registered: ‎17-07-2010

How to cancel engineer visit

Hi folks,

I've added a note to my ticket 171383604 to cancel the engineer visit for Tuesday 3rd April, did I do that right or is there somewhere else where I go to press a button? Smiley

Thanks for the assist.


Posts: 19,542
Thanks: 2,282
Fixes: 385
Registered: ‎11-01-2008

Re: How to cancel engineer visit

You’re probably best off ringing or using online chat now as tomorrow is a bank holiday and staffing levels on here may be lower.

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Plusnet Help Team
Plusnet Help Team
Posts: 10,750
Thanks: 3,341
Fixes: 541
Registered: ‎21-04-2017

Re: How to cancel engineer visit


Hi there.

I'm taking a look at your ticket now and I'll reply over there shortly.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team