cancel
Showing results for 
Search instead for 
Did you mean: 

How to cancel Anytime International 300.

richdom
Newbie
Posts: 3
Registered: ‎04-11-2023

How to cancel Anytime International 300.

My contract ends end of March but wish to cancel Anytime International add on. Appears that I cant do this online and its a 30min wait on the phone. Can anyone shed the light on how todo this ?

5 REPLIES 5
Gandalf
Community Gaffer
Community Gaffer
Posts: 27,020
Thanks: 11,044
Fixes: 1,643
Registered: ‎21-04-2017

Re: How to cancel Anytime International 300.

If you click on the ‘Phone’ tab in the Member Centre, you should be able to make the change online. 

Anoush Mortazavi
Operations Assurance Professional
Plusnet
richdom
Newbie
Posts: 3
Registered: ‎04-11-2023

Re: How to cancel Anytime International 300.

Thanks for the reply.
I have tried the Phone tab a few times it takes me to the upgrade page where I have two options. 1. new subscription with phone or 2. Without phone.
My subscription ends 31.3.26
Gandalf
Community Gaffer
Community Gaffer
Posts: 27,020
Thanks: 11,044
Fixes: 1,643
Registered: ‎21-04-2017

Re: How to cancel Anytime International 300.

Ah, yeah I've tested this and see what you mean - I've flagged to the digital team for further investigations. 

If you can reply to the ticket I've raised on your account here, I'll remove it for you.

Anoush Mortazavi
Operations Assurance Professional
Plusnet
richdom
Newbie
Posts: 3
Registered: ‎04-11-2023

Re: How to cancel Anytime International 300.

Thanks Gandalf
Gandalf
Community Gaffer
Community Gaffer
Posts: 27,020
Thanks: 11,044
Fixes: 1,643
Registered: ‎21-04-2017

Re: How to cancel Anytime International 300.

Did you manage to reply to the ticket btw? 

Anoush Mortazavi
Operations Assurance Professional
Plusnet