How long to transfer in to PN?
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How long to transfer in to PN?
22-07-2017 1:16 PM
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My BT land Rental Saver expires on 15 August, and I am thinking of changing my BB package, in which case it would advantageous to transfer the phone line too.
How long does it take to move my landline from BT to PN, please?
Also, sorry this being OT, roughly how long does transfer ADSL to FTTC take?
Re: How long to transfer in to PN?
22-07-2017 5:58 PM - edited 22-07-2017 5:58 PM
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It'd take a minimum lead time of 10 working days, and a fibre order should take 5 working days but sometimes can be delayed depending on engineer availability in the area.
I hope this helps, let us know how it goes.
Anoush
Re: How long to transfer in to PN?
22-07-2017 7:03 PM - edited 22-07-2017 7:48 PM
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Thank you @Gandalf
Being a tight wad, can a date to transfer phone be specified to match the expiry of my current LRS with BT?
Re: How long to transfer in to PN?
22-07-2017 8:08 PM
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Re: How long to transfer in to PN?
26-07-2017 11:43 PM
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The 5 day lead time starts AFTER the phone service migration is complete.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: How long to transfer in to PN?
27-07-2017 10:46 AM
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