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How long for account to show as active?

paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

How long for account to show as active?

How long does it take after my phone has switched for my account to show that I have an active service?
My Anytime+ service went live yesterday afternoon but the portal is still showing my account as unconfigured.
2 REPLIES 2
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: How long for account to show as active?

Hi there,
We normally receive confirmations on the day following the order completion, so your service should go active today.
If this is not the case please let me know and I'll get someone to investigate further.
paulby
Grafter
Posts: 1,619
Thanks: 1
Registered: ‎26-07-2007

Re: How long for account to show as active?

Thought it would be something like that. 
Account is showing as active now.