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How long does it take to transfer my landline to plusnet

IainTommo
Interested
Posts: 1
Registered: ‎01-11-2020

How long does it take to transfer my landline to plusnet

i am an existing broadband customer and applied to transfer my landline from BT to Plusnet on the 18th October. I believe this should take no longer than 10 to 15 working days but it has now been 20. When I go and check the progress all it says is;

"Your home phone order is currently being processed"

Is this normal?

1 REPLY 1
Niloc
Newbie
Posts: 3
Registered: ‎26-10-2020

Re: How long does it take to transfer my landline to plusnet

My transfer has been 15 weeks so far and still waiting.