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How long does it take for a call to show up online?

cassuki
Rising Star
Posts: 80
Thanks: 19
Registered: ‎14-09-2007

How long does it take for a call to show up online?

If a call was made at lunchtime, how long will it be before I can look at the duration and cost online?

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,915
Thanks: 9,539
Fixes: 1,512
Registered: ‎21-04-2017

Re: How long does it take for a call to show up online?

Thanks for getting in touch @cassuki 

If not sooner it can normally take around 24 hours for a call to appear online in your account.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet