How long a wait ?

[#1]

I reported my phone line as not working at 20:05 yesterday - and am still waiting for an answer - how much longer until it's looked at?

[#2]

Still waiting - and getting slightly annoyed - my community alarm is dependent on the phone line and I am feeling a tad vulnerable without it.

[#3]

Hi sylvahawke,
Sorry about the wait. Faults are normally picked up within 72 hours, however, I'll take a look for you now and see if it can be raised to our suppliers now. I'll provide updates on Ticket: 93081485 as soon as possible.

[#4]

Hi Linn,
thanks for the response - your help is much appreciated