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How do you add call Guardian in the 'my Account' area?

pattarran
Newbie
Posts: 2
Registered: ‎02-02-2017

How do you add call Guardian in the 'my Account' area?

Hi

I'm trying to add call Guardian in the 'my Account' area for my mum so the PPI idiots don't keep disturbing here.

How do you do this?

I assume call Guardian is where you can't just phone in but have to tell an automated (or real) operator who you are first

3 REPLIES 3
Jay
Hooked
Posts: 5
Thanks: 1
Registered: ‎26-05-2016

Re: How do you add call Guardian in the 'my Account' area?

I use this BT service too, but never had to "add in" .... don't the phones just work when plugged in and you can add any allowable caller through the call guardian contacts list (but not sure what number that would be!).

pattarran
Newbie
Posts: 2
Registered: ‎02-02-2017

Re: How do you add call Guardian in the 'my Account' area?

OK, 

 

so now I understand it's a physical phone rather than a service you add to the line

198kHz
Seasoned Hero
Posts: 5,730
Thanks: 2,773
Fixes: 41
Registered: ‎30-07-2008

Re: How do you add call Guardian in the 'my Account' area?

If it's not already enabled, you'll also need Caller Display at 99p/month for a call-blocking phone to work.

It can be ordered on the Home Phone Control Panel.

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)