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How do i know when home phone is active
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How do i know when home phone is active
21-08-2007 3:58 PM
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Will plusnet inform me when my home phone is available supposed to be today but heard nothing yet
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Re: How do i know when home phone is active
21-08-2007 4:17 PM
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Yep, you should receive an email advising you it's active.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 2 of 8
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Re: How do i know when home phone is active
21-08-2007 4:22 PM
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Okay none of my BT services are working so it must be active Ill just wait for the confirmation
Thanks
Chelle
Thanks
Chelle
Message 3 of 8
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Re: How do i know when home phone is active
21-08-2007 4:28 PM
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It can take a few days for the confirmation to happen, the customer quite often notices the switch has completed before we get the confirmation from BT.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 4 of 8
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Re: How do i know when home phone is active
22-08-2007 11:14 AM
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Now active Thanks
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Re: How do i know when home phone is active
22-08-2007 12:08 PM
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Glad to hear it.
Let us know if you have any further queries.
Let us know if you have any further queries.
Message 6 of 8
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Re: How do i know when home phone is active
02-10-2007 4:37 PM
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mine should be active today, but have not received an email etc, yet as above my BT services have gone
Am I safe to assume that I can now make free calls?
Am I safe to assume that I can now make free calls?
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Re: How do i know when home phone is active
02-10-2007 8:49 PM
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Hi there,
We actually don't receive the reports from BT of activations completing until the following day, so you'll probably receive an email tomorrow morning.
If you can no longer access/use your BT services it's safe to assume the transfer is complete.
We actually don't receive the reports from BT of activations completing until the following day, so you'll probably receive an email tomorrow morning.
If you can no longer access/use your BT services it's safe to assume the transfer is complete.
Message 8 of 8
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