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How can I disable 1571?

donmaico6
Grafter
Posts: 39
Thanks: 7
Fixes: 1
Registered: ‎19-09-2018

How can I disable 1571?

Where there should be a box to tick there is a green box which does nothing when I click it.The problem I have is I recently bought a BT 8610 trio phone set and I cannot get the answer phone to work on it because apparently it does not work well when 1571 is switched on,Could someone please advise me? thanks

2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,209
Thanks: 1,064
Fixes: 407
Registered: ‎01-01-2012

Re: How can I disable 1571?

Thanks for getting in touch @donmaico6

I've requested that 1571 be removed from your line and this should go through in the next hour or so.

You'll receive an e-mail confirmation once it's been removed.

Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
donmaico6
Grafter
Posts: 39
Thanks: 7
Fixes: 1
Registered: ‎19-09-2018

Re: How can I disable 1571?

thanks