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Homephone essential package - call charges for 0844 numbers?

dvvrue95
Grafter
Posts: 142
Registered: ‎17-08-2007

Homephone essential package - call charges for 0844 numbers?

Can you please advise call charges for 0844 numbers and also where is this info
in your call charge detail,
many thanks Ian
9 REPLIES 9
Anotherone
Champion
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: Homephone essential package - call charges for 0844 numbers?

You need to look up the charge rate group in the BT price list - http://www.serviceview.bt.com/list/public/current/Call_Charges_boo/1632_d0e5.htm#1632-d0e5 ; and then look up the price in the Tariff Guide - http://www.plus.net/images/residential/voice/pdf/essential_home_phone_tariffs.pdf
For this group of specialised numbers, the prices should be identical to BT.
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Homephone essential package - call charges for 0844 numbers?

I believe its 2ppm during the daytime or 1ppm in the evenings.
http://www.plus.net/images/residential/voice/pdf/essential_home_phone_tariffs.pdf
0844 calls are classed as:
UK Call to destination type Internet Service - g2
UK Call to destination type Internet Service - g4
dvvrue95
Grafter
Posts: 142
Registered: ‎17-08-2007

Re: Homephone essential package - call charges for 0844 numbers?

Hi thank you both for feedback. Once I looked at the BT billing detail I realized that I needed
to check for further dialled digits after the 0844 so using 084479 puts me in (BT)
chargeband g9 which results in call charges of 1.96p (2p) pm at all times.
Thanks again, Ian
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Homephone essential package - call charges for 0844 numbers?

Welcome,  Simple when you know how
Anotherone
Champion
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: Homephone essential package - call charges for 0844 numbers?

Sorry James, there are many many more rates than that, the next 2 and sometimes 3 digits after the 0844 are relevant, and of course there is no logical pattern to this either. We have OFCOM's predecessor OFTEL to thank for yet another illogical consumer confusing numbering scheme.
sxa
Newbie
Posts: 3
Registered: ‎09-05-2011

Re: Homephone essential package - call charges for 0844 numbers?

FYI The BT link mentioned above goes nowhere useful, so at least at the time of me writing this you have to check this page instead:
  http://www.bt.com/pricing/current/Call_Charges_boo/1632_d0e5.htm#1632-d0e5
and then you can look it up on Plusnet's link as above:
  http://www.plus.net/image...al_home_phone_tariffs.pdf
I had no idea there were so many subdivisions within 0844 😞
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: Homephone essential package - call charges for 0844 numbers?

In the last year or so I've got calls to 0844 numbers coming on on the following destinations:
Specialized Service - g6   
Specialized Service - g27 
Specialized Service - g8   
Specialized Service - g10 
Specialized Service - g22 
Specialized Service - g11 
Specialized Service - g9   
Specialized Service - g28 
Internet Service - i9     
Internet Service - i21     
Internet Service - i33     
Internet Service - i14     
Internet Service - g4     
Specialized Service - g20 
Specialized Service - g24 
Premium Rate Service - ff29 (ND)                       
Specialized Service - g18 
Internet Service - i1     
Specialized Service - g17 
Specialized Service - g16 
Specialized Service - g19 
Internet Service - i30                                       
Internet Service - i15     
Premium Rate Service - ff29
Internet Service - i5                                 
Internet Service - g5     
Internet Service - i3     
Specialized Service - g12 
Internet Service - i13     
Internet Service - i18     
Anotherone
Champion
Posts: 19,107
Thanks: 455
Fixes: 21
Registered: ‎31-08-2007

Re: Homephone essential package - call charges for 0844 numbers?

@sxa
That's because you've picked up a thread that is over 3 years old. http://community.plus.net/forum/index.php/topic,107249.0.html is a more recent one  Wink
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: Homephone essential package - call charges for 0844 numbers?

@AO
Nice spot, I missed that Smiley