Home phone not making calls
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Home phone not making calls
16-04-2020 9:50 AM
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Hi my phone receives calls but won’t dial out. I have tried the video guide fixes. When I lift the receiver I get a tone more like a ring tone than a dial tone and then a recorded voice says the number is not recognised when I try to ring someone.
Re: Home phone not making calls
16-04-2020 12:41 PM
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Hi @OliveMarshall, thank you for getting in touch.
I am afraid I could not locate your account, please send me your account username or your landline number over a private message so I can look into it for you. - Faris
Re: Home phone not making calls
16-04-2020 4:04 PM
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Thanks for the reply. I finally got through to a lovely team member called Craig who is sending out an engineer.
Re: Home phone not making calls
16-04-2020 4:23 PM
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You're welcome @OliveMarshall,
Let us know if you have any further queries please.
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