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Home phone from Plusnet is actually BT?
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Home phone from Plusnet is actually BT?
10-09-2010 4:58 PM
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So my brand new phone service got activated today, great.
But when I dial 100 I get "Welcome to BT..."
So... errr... Why don't I hear "Welcome to Plusnet..." or some such?
But when I dial 100 I get "Welcome to BT..."

So... errr... Why don't I hear "Welcome to Plusnet..." or some such?
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Re: Home phone from Plusnet is actually BT?
10-09-2010 6:56 PM
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BT customer services is on 150 if you are a BT customer. If not, you get a message that "you cannot call this number from this line".
I assume 100 goes to BT because BT are providing operator services for Plusnet but not customer services.
I assume 100 goes to BT because BT are providing operator services for Plusnet but not customer services.
Message 2 of 6
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Re: Home phone from Plusnet is actually BT?
10-09-2010 8:23 PM
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"You cannot call this number..." cool. Thanks for pointing me in the right direction.
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Re: Home phone from Plusnet is actually BT?
15-09-2010 1:12 PM
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We provide our service on BT Wholesale's network

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Re: Home phone from Plusnet is actually BT?
07-10-2010 10:23 AM
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I was under the impression that PlusNet were owned by BT, bought in 2007ish?
🙂
🙂
Message 5 of 6
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Re: Home phone from Plusnet is actually BT?
07-10-2010 1:21 PM
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yep.
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Message 6 of 6
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- Home phone from Plusnet is actually BT?