Home phone fault, no dialling tone, cannot transmit / receive but broadband still working
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18-08-2017 2:40 PM
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Hi All,
An old guy here, on plus.net since 2012 but newby on here, p'raps somebody can help.please.
The telephone handset will not give me a dialling tone. Have tried an alternative handset - same story. Cannot receive calls either. Spoke to plusnet technician yesterday, he checked and agreed that there was a fault on the "line". He passed it on to bt open reach . Today he tells me that the fault will not be fixed for four days at least. Is this usual. I am in a small town on Scottish coast half a mile in direct sight of telephone exchange.....Any ideas ? Peter
Fixed! Go to the fix.
Re: Home phone fault, no dialling tone, cannot transmit / receive but broadband still working
18-08-2017 5:28 PM
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It's the time it takes to get an Openreach engineer to come and look at the phone line, I don't think Plusnet have much influence over when the earliest they can get someone to come and look at it. It largely depends on how busy they are in your area.
Re: Home phone fault, no dialling tone, cannot transmit / receive but broadband still working
19-08-2017 8:21 AM
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21-08-2017 1:38 PM
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Re: Home phone fault, no dialling tone, cannot transmit / receive but broadband still working
21-08-2017 1:41 PM
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