An old guy here, on plus.net since 2012 but newby on here, p'raps somebody can help.please.
The telephone handset will not give me a dialling tone. Have tried an alternative handset - same story. Cannot receive calls either. Spoke to plusnet technician yesterday, he checked and agreed that there was a fault on the "line". He passed it on to bt open reach . Today he tells me that the fault will not be fixed for four days at least. Is this usual. I am in a small town on Scottish coast half a mile in direct sight of telephone exchange.....Any ideas ? Peter
Fixed! Go to the fix.
Re: Home phone fault, no dialling tone, cannot transmit / receive but broadband still working
It's the time it takes to get an Openreach engineer to come and look at the phone line, I don't think Plusnet have much influence over when the earliest they can get someone to come and look at it. It largely depends on how busy they are in your area.