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Home phone charges
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Home phone charges
12-04-2010 6:47 PM
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I am on "Talk Evenings and Weekends".
My bills for the last three months have charged the line rental only with no charges shown for daytime phone calls. Should I accept this as correct? OR should I prompt Plusnet to investigate and sort out their charging systems?
My bills for the last three months have charged the line rental only with no charges shown for daytime phone calls. Should I accept this as correct? OR should I prompt Plusnet to investigate and sort out their charging systems?
Message 1 of 5
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Re: Home phone charges
12-04-2010 6:51 PM
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you have just told them
Message 2 of 5
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Re: Home phone charges
13-04-2010 9:37 AM
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Hey Tich,
You've a small amount of call charges each month that haven't been taken. I'm getting someone to have a closer look at why now. Sorry!
You've a small amount of call charges each month that haven't been taken. I'm getting someone to have a closer look at why now. Sorry!
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Message 3 of 5
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Re: Home phone charges
13-04-2010 3:53 PM
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Quote from: tich731 should I prompt Plusnet to investigate and sort out their charging systems?
Hope they write off the outstanding ones for your honesty
Message 4 of 5
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Re: Home phone charges
14-04-2010 10:23 AM
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Problem 61387 has been raised to track this.
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Message 5 of 5
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