Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Home phone availability for business customers
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Home phone availability for business customers
Home phone availability for business customers
14-06-2008 9:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
This may seem like a no-brainer, but I run a small business from home and have a BT residential landline on BT option 1 at the moment. I also have PlusNet Small Business Premier @ £26.99+VAT a month on this line.
My question is can I have PlusNet Home Phone Anytime, or do I have to give this business to BT and take up their option 3 package or go with another Telco altogether for line rental and phone calls.
Regards
Ben Cooper
Source IT
This may seem like a no-brainer, but I run a small business from home and have a BT residential landline on BT option 1 at the moment. I also have PlusNet Small Business Premier @ £26.99+VAT a month on this line.
My question is can I have PlusNet Home Phone Anytime, or do I have to give this business to BT and take up their option 3 package or go with another Telco altogether for line rental and phone calls.
Regards
Ben Cooper
Source IT
Message 1 of 6
(1,875 Views)
5 REPLIES 5
Re: Home phone availability for business customers
15-06-2008 1:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote BT RESIDENTIAL STANDARD TERMS
The services and equipment we provide to you under these terms should not be used for business.
"http://www.productsandservices.bt.com/consumerProducts/dynamicmodules/pagecontentfooter/pageContentFooterPopup.jsp?pagecontentfooter_popupid=13408"
Message 2 of 6
(500 Views)
Re: Home phone availability for business customers
15-06-2008 10:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK that aside and the fact that millions of people use their residential lines to call business customers. There is no way that BT can verify whether a BT residential customer is using a residential line for business calls, can PlusNet accomodate me as a Home Phone customer or not?
Message 3 of 6
(500 Views)
Re: Home phone availability for business customers
19-06-2008 12:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
At present we do not offer a Business Phone service. However as you're using a residential service with BT (and so presumably do not need a business care level) there is nothing to stop you taking our residential phone service.
You would need to do this on a separate account to your business broadband though, although we can make the billing details and date the same.
At present we do not offer a Business Phone service. However as you're using a residential service with BT (and so presumably do not need a business care level) there is nothing to stop you taking our residential phone service.
You would need to do this on a separate account to your business broadband though, although we can make the billing details and date the same.
Message 4 of 6
(500 Views)
Re: Home phone availability for business customers
19-06-2008 12:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
Unfortunately, due to the delay in any response and all the negative responses that I have received, I signed up for BT Option 3.
However, do you know if I have the right to cancel within 7 days if I order via the internet and then I may be able to switch to PlusNet after all?
Regards
Ben Cooper
Unfortunately, due to the delay in any response and all the negative responses that I have received, I signed up for BT Option 3.
However, do you know if I have the right to cancel within 7 days if I order via the internet and then I may be able to switch to PlusNet after all?
Regards
Ben Cooper
Message 5 of 6
(500 Views)
Re: Home phone availability for business customers
20-06-2008 7:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I'm fairly sure there will be a get out clause in any contract you sign online. Best to ring BT ASAP and see what response you get.
I'm fairly sure there will be a get out clause in any contract you sign online. Best to ring BT ASAP and see what response you get.
Message 6 of 6
(500 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Home phone availability for business customers