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Home Phone added to legacy account?
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Home Phone added to legacy account?
27-11-2012 1:43 PM
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I asked this on another forum, but obvioulsy better here:
Although this is probably a question for Sales, as an old (in both senses
) customer of Plusnet I have a legacy package with which I am very happy (Premier Option1). Can I add home phone to that, or do I have to start over with a new package?
KInd regards
John
Although this is probably a question for Sales, as an old (in both senses

KInd regards
John
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Re: Home Phone added to legacy account?
27-11-2012 2:04 PM
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Hi - you can add home phone to any broadband account, legacy or otherwise as long as you're monthly billed

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Re: Home Phone added to legacy account?
07-12-2012 10:46 AM
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I am in the process of adding home phone to my legacy PlusNet broadband your way package. Just had the phone activate today and I can now get to the home phone control panel to add the features like CLI and Divert that I had with BT.
A catch 22 situation here. Trying to go to the home phone panel before it was activated and I got a message saying I can't use it till my line is transferred. Now it does work but new features don't activate until the next day. So you get a one day gap minimum without your add ons. Oh well can live without CLI and Divert I guess, back to the old days I may even plug in my old dial phone... ;).
A catch 22 situation here. Trying to go to the home phone panel before it was activated and I got a message saying I can't use it till my line is transferred. Now it does work but new features don't activate until the next day. So you get a one day gap minimum without your add ons. Oh well can live without CLI and Divert I guess, back to the old days I may even plug in my old dial phone... ;).
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- Home Phone added to legacy account?