Home Phone Credit eMail
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Home Phone Credit eMail
15-09-2018 9:43 AM
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Morning,
I have a high number of referrals and since the new billing system has gone live my residential referrals have started to receive a Home Phone Credit email advising them to TOP the credit up, even though they haven't used much of their credit & it's worrying some of the older folk
This is the relevant bit in the email - is this going to be the new 'norm'?
Thanks all
We thought you should know that you are £67.89 away from reaching your Home Phone credit limit. |
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Call credit details |
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What you should do |
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We suggest that you top-up your Home Phone call credit. |
Re: Home Phone Credit eMail
16-09-2018 12:29 PM
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Hi @deekayw,
It looks like this was sent in error and shouldn't happen again but please let us know if it does.
Please accept our sincerest apologies for any concern we may have caused.
Thank you.
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