Morning,
I have a high number of referrals and since the new billing system has gone live my residential referrals have started to receive a Home Phone Credit email advising them to TOP the credit up, even though they haven't used much of their credit & it's worrying some of the older folk
This is the relevant bit in the email - is this going to be the new 'norm'?
Thanks all
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We thought you should know that you are £67.89 away from reaching your Home Phone credit limit.
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Call credit details
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Credit limit: £75.00
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Credit used: £7.11
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Credit remaining: £67.89
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What you should do
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We suggest that you top-up your Home Phone call credit.
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