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Home Line activated

gerry10
Dabbler
Posts: 10
Registered: ‎07-09-2010

Home Line activated

I sent a question re ticket number 35042713 to ask when my phone line will be activated i was advised that there was a backlog. can you please advise me how much longer i will need to wait?
Thankyou
12 REPLIES 12
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Home Line activated

Hi gerry10,
Your phone line is due to go active on 10/09/2010
Jojo Smiley
gerry10
Dabbler
Posts: 10
Registered: ‎07-09-2010

Re: Home Line activated

Thank you Jojo.    Smiley
Steve
Seasoned Pro
Posts: 6,853
Thanks: 340
Registered: ‎13-07-2009

Re: Home Line activated

Not long to go Wink Oh and welcome to the forum.
If life gives you lemons, make lemonade.
gerry10
Dabbler
Posts: 10
Registered: ‎07-09-2010

Re: Home Line activated

Thanx steve,  Smiley forum is a great set up.
kjt53
Not applicable
Posts: 1
Registered: ‎05-11-2008

Re: Home Line activated

Ive been waiting for over two months so the backlog must be huge. Have been advised that only one man is available to do the job and he's probably on holiday!
gerry10
Dabbler
Posts: 10
Registered: ‎07-09-2010

Re: Home Line activated

Oh no thats terrible, I was advised my line will be active on friday. I'll keep my fingers crossed.  Smiley
Steve
Seasoned Pro
Posts: 6,853
Thanks: 340
Registered: ‎13-07-2009

Re: Home Line activated

No worries gerry10 hope It goes smoothly for you, If your ever bored head on down to general chit-chat although I like calling It general riff-raff Wink
They are all Nuts down there Wink
@kjt53, Not good, Think you can blame open reach for that, Welcome to the forum Smiley
If life gives you lemons, make lemonade.
gerry10
Dabbler
Posts: 10
Registered: ‎07-09-2010

Re: Home Line activated

Cheers Steve, I was a bit concerned after reading kjt53 has been waiting 2 months, I’m hoping it’s a one off incident (open reach tut tut  Shocked ) and that my install will go ahead as scheduled.  Smiley
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: Home Line activated

kjt53's situation was a one-off, a move of the phone component from one account to another. That had to be actioned manually on our side and was nothing to do with order lead times Smiley
Steve
Seasoned Pro
Posts: 6,853
Thanks: 340
Registered: ‎13-07-2009

Re: Home Line activated

Ha yeah well he didn't exactly give us fine details did he Sad
If life gives you lemons, make lemonade.
gerry10
Dabbler
Posts: 10
Registered: ‎07-09-2010

Re: Home Line activated

No probs, People never share compliments as freely as they do criticism.  Smiley
Doubt if things were faultless in Mr A.G. Bell days, fortunately he was offski by the time the carrier pigeon’s arrived with customers problems  Grin
gerry10
Dabbler
Posts: 10
Registered: ‎07-09-2010

Re: Home Line activated

Quote from: Joanne
Hi gerry10,
Your phone line is due to go active on 10/09/2010
Jojo Smiley

Thanx Jojo, Line was activated today.  Smiley
dick:green Quote tag fixed.