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Home Alone (my wife)
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Home Alone (my wife)
29-01-2012 2:55 AM
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I have posted on this forum before of my reasons for joining Plusnet revolving around me working overseas and needing a reliable phone and broadband service for my wife alone in the UK. The UK based call centre is all part of this.
So I am one week in Saudi Arabia and it happens! No phone, no contact with her indoors
I understand the local electricity company had posted cards through doors in the neighborhood about 400v overhead line work (we have a rural bare wire overhead supply) and the supply went off and was restored as predicted. but we had no warning of any risk to our phone lines but I suspect the two are connected.
C'mon Plusnet, this is why I joined, I need some action to get my wifes service back
So I am one week in Saudi Arabia and it happens! No phone, no contact with her indoors
I understand the local electricity company had posted cards through doors in the neighborhood about 400v overhead line work (we have a rural bare wire overhead supply) and the supply went off and was restored as predicted. but we had no warning of any risk to our phone lines but I suspect the two are connected.
C'mon Plusnet, this is why I joined, I need some action to get my wifes service back
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
To be is to do - Kant
do be do be do - Sinatra
Message 1 of 8
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Re: Home Alone
30-01-2012 3:32 AM
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jojo, James, Matt etc., no help for me and my wife
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
To be is to do - Kant
do be do be do - Sinatra
Message 2 of 8
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Re: Home Alone (my wife)
30-01-2012 9:27 AM
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The Plusnet staff that visit these boards only work Mon-Fri. They offer a valuable additional service, not an official means of reporting faults. Did you raise a ticket?
Message 3 of 8
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Re: Home Alone (my wife)
30-01-2012 10:01 AM
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I've just checked the OPs account and can see that a fault was raised on the 28th.
According to the supplier notes a fault has been identified on the local network and we're awaiting the next response from the engineers working on this fault. I'll make sure we keep you posted Peter.
According to the supplier notes a fault has been identified on the local network and we're awaiting the next response from the engineers working on this fault. I'll make sure we keep you posted Peter.
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Re: Home Alone (my wife)
30-01-2012 10:52 AM
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Thanks Adam, please keep my wife informed on the new mobile number I have provided.
I am a bit out of the loop as i am sitting in Rabigh Saudi Arabia (you can google that if your interested) but I have internet and she hasnt so cant come on the forum
Peter
I am a bit out of the loop as i am sitting in Rabigh Saudi Arabia (you can google that if your interested) but I have internet and she hasnt so cant come on the forum
Peter
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
To be is to do - Kant
do be do be do - Sinatra
Message 5 of 8
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Re: Home Alone (my wife)
30-01-2012 12:07 PM
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Re: Home Alone (my wife)
01-02-2012 11:34 PM
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Its back on, SWMBO Skyped me tonight
Five days off, is there any payment in lieu of service
Five days off, is there any payment in lieu of service
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
To be is to do - Kant
do be do be do - Sinatra
Message 7 of 8
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Re: Home Alone (my wife)
02-02-2012 9:26 AM
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Message 8 of 8
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