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Has my phone number been recycled too quickly?

Chrisbrown2106
Grafter
Posts: 25
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Registered: ‎22-03-2022

Has my phone number been recycled too quickly?

Hi I have recently returned to Plusnet and on return I have been given a new home phone number.  Unfortunately this phone number seems to have belong to a business and I am receiving a number of calls (roughly one a day) of people looking for this business.  I have googled my home phone number and it shows up as belonging to an auto electrics firm.  Has my number been recycled too quickly and is there anything I can do about it?

5 REPLIES 5
jab1
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Registered: ‎24-02-2012

Re: Has my phone number been recycled too quickly?

@Chrisbrown2106 When did you 'lose' your old number?

John
Chrisbrown2106
Grafter
Posts: 25
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Registered: ‎22-03-2022

Re: Has my phone number been recycled too quickly?

Hi @jab1 my old number was ported away from Plusnet when I left in March.  It caused a problem trying to port it back to Plusnet.  As there are only 3 people who still call on my landline I asked them to simply issue me with a "new" number when I came back.  My old nunber is still with my other suppliers (they switch off on 20 August) but I don't want to try and port my "old" number as it caused problems the last time Plusnet tried.  I'm concerned that somehow the business has lost their phone number!

jab1
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Registered: ‎24-02-2012

Re: Has my phone number been recycled too quickly?

OK Chris - understand. I doubt the business has 'lost' the number otherwise i suspect you would be getting quite a few more calls. If you find out who the previous holders were, maybe you could see if they have an online presence, and check the number displayed there?

John
Baldrick1
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Re: Has my phone number been recycled too quickly?

I would not be surprised if the previous user of the number had gone out of business. I understand that numbers only sit in a pool for a couple of weeks after which they are released for re-use.

If no Plusnet staffer comes along I would contact them, explain the problem and ask whether you can be allocated adifferent one free of charge.

You don't get if you don't ask.

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Chrisbrown2106
Grafter
Posts: 25
Thanks: 8
Fixes: 1
Registered: ‎22-03-2022

Re: Has my phone number been recycled too quickly?

Thanks @jab1 and @Baldrick1 I think it is likely that the firm has gone out of business.  I can't find a website for the company but they do still appear if you do a search for the type of business and the name of the town.  They also still have a presence on a number of business listing websites and yell.  I will try and get in touch with Plusnet on Monday if no staffer comes along sooner.  Thanks for your time.