Frequent disconnections
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Frequent disconnections
02-01-2020 6:44 PM
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My line has gone noisy and causing broadband issues. Can someone check it out please? On line chat not available.
Re: Frequent disconnections
02-01-2020 7:56 PM
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This topic has been moved from ADSL Broadband to Home Phone.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Frequent disconnections
03-01-2020 12:42 PM
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Hi HaresEar,
Sorry to see that there's an issue. I've tested your line and we're not seeing any obvious issues being flagged up on broadband diagnostics or tests against the phone line.
Can you try following the checks here next please just so we can rule out any obvious causes: https://www.plus.net/help/phone/phone-line-troubleshooting/
Do let us know how you get on so we can follow things up with you.
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