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Frequent disconnections

Posts: 145
Thanks: 3
Registered: ‎02-10-2013

Frequent disconnections

My line has gone noisy and causing broadband issues. Can someone check it out please?  On line chat not available.

Community Veteran
Posts: 31,320
Thanks: 1,610
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Registered: ‎14-04-2007

Re: Frequent disconnections

Moderators Note
This topic has been moved from ADSL Broadband to Home Phone.



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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Plusnet Help Team
Plusnet Help Team
Posts: 16,898
Thanks: 886
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Registered: ‎27-04-2007

Re: Frequent disconnections

Hi HaresEar, 


Sorry to see that there's an issue. I've tested your line and we're not seeing any obvious issues being flagged up on broadband diagnostics or tests against the phone line. 


Can you try following the checks here next please just so we can rule out any obvious causes:


Do let us know how you get on so we can follow things up with you.








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 Adam Walker
 Plusnet Help Team