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Free evening and weekend phone calls

Vaughan
Not applicable
Posts: 2
Thanks: 1
Registered: ‎02-02-2010

Free evening and weekend phone calls

When I started my contract with Plusnet I got free weekend and evening phone calls (6pm to 8am). Now I've found out that my evening now starts at 7pm and calls are free from 7pm until 7am. I thought Plusnet would strive to improve the service - not make it worse! Can anyone tell me what's going on?
2 REPLIES 2
itsme
Grafter
Posts: 5,924
Thanks: 3
Registered: ‎07-04-2007

Re: Free evening and weekend phone calls

Plusnet are a reseller of BT Wholesale products and BT moved the times late last year and PN follow suit early this year. Emails were sent out notifying the changes.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Free evening and weekend phone calls

Hi Vaughan,
The times used to 6pm-6am, so we haven't reduced it, just changed the time.
Jojo Smiley