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Free Evening and Weekend calls - billing across time boundaries

billmcf
Newbie
Posts: 2
Registered: ‎08-02-2011

Free Evening and Weekend calls - billing across time boundaries

A couple of quickies related to the Free Evening and Weekend call package which aren't in the FAQs
1) If you start a local call before the weekday 7PM threshold and it crosses into the free period, are we charged for the duration of the entire call or just the period prior to 7PM?
2)  If a call started after 7PM lasts more than an hour, are we billed for the entire call duartion or just the period beyond the hour?

Many thanks.
3 REPLIES 3
Mattz0r
Rising Star
Posts: 620
Fixes: 1
Registered: ‎21-07-2010

Re: Free Evening and Weekend calls - billing across time boundaries

Hey there Billy,
Hope all is well Smiley
In regards to question one, I'm not 100% sure about this, but i'll get this checked up and get someone to confirm this one i'm in the office tomorrow, if nobody has the answer before hand.
As for question two, you will only be charged from the 60th minute onwards.
I hope this helps Smiley
Regards,
Matt
Highlighted
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Free Evening and Weekend calls - billing across time boundaries

Hi,
Re 1) You would be charged only for the period prior to 7pm. Similarly if you start a call during the free period which passes over into the charged period you'd only be charged for the latter part.
billmcf
Newbie
Posts: 2
Registered: ‎08-02-2011

Re: Free Evening and Weekend calls - billing across time boundaries

Many thnaks guys.  Wink