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Fraudulent calls

suecat1
Not applicable
Posts: 2
Registered: ‎20-03-2011

Fraudulent calls

Hi, I have, today, been targeted by a fraudulent company claiming to be Lloyds Fraud Centre, asking me to ring a certain 0845 number.  I immediately rang off and reported it to my local branch of Lloyds.  They couldn't do anything as a fraud had not actually taken place :-[.  At the same time, I have received 5 phone calls on my mobile phone from this number, 0845 6031755.  I did not answer any of these calls but I googled it and apparently it has been operating for over 6 years from a T mobile account.  I have just purchased a Nokia phone and moved to T Mobile.  It is again another fraudulent company claiming to be Lloyds.  I have blocked this number from my mobile but can anyone tell me if they have received calls from this number and how I can block it from my landline number.  I am of course with Plusnet landline!  Many thanks.
5 REPLIES 5
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: Fraudulent calls

Have you tried phoning your normal Lloyds number and asking to be put through to the Fraud Department? You might find there has been some unusual activity on your account or credit card. I occasionally get calls like this (not from Lloyds) and they are genuine.
David
itsme
Grafter
Posts: 5,924
Thanks: 3
Registered: ‎07-04-2007

Re: Fraudulent calls

From searches I would say 0845 6031755 is a genuine Lloyds Credit Card fraud number
picbits
Rising Star
Posts: 3,428
Thanks: 22
Registered: ‎18-01-2013

Re: Fraudulent calls

Do not believe that because a number on CLID appears genuine that it is. It is very easy to spoof the caller ID on mobiles.
It is also possible to spoof it on some normal landline systems but that is a lot harder to do.
If in doubt, call the bank back on a separate phone to the one your were called on.
dragon2611
Grafter
Posts: 283
Registered: ‎20-10-2013

Re: Fraudulent calls

Quote from: picbits
Do not believe that because a number on CLID appears genuine that it is. It is very easy to spoof the caller ID on mobiles.
It is also possible to spoof it on some normal landline systems but that is a lot harder to do.

Depends on how strict your carrier is about CLI presentation, some Voip providers used to be pretty bad at checking you actually owned a number before allowing you to present it as your CLI although I think most of them have since tightened up on this.
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: Fraudulent calls

We are sent no detail regarding people calling into your line, sorry.