Forgot to set up Call Divert [RESOLVED]
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- Forgot to set up Call Divert [RESOLVED]
Forgot to set up Call Divert [RESOLVED]
04-05-2015 1:28 PM
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Last year a call to Customer Services and it was set up for me with the correct number. I have just put the phone down after being told it can't be added that way

I have set up Caller Display online (should be active tomorrow) but now need to set the number to divert to. Could a member of the team look into getting this done for me, please?
adie:green updated topic title]
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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Forgot to set up Call Divert
05-05-2015 6:03 PM
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I'd appreciate someone looking into this as soon as possible as I am now paying for a service I cannot use.
Here is the thread from last year praising the support I received yet this year it has fallen on deaf ears.
I accept that the initial error in forgetting to set up the Call Divert is mine but some help would be appreciated.
If a member of the team wants me to PM the number I want to divert calls I'd be happy to.
Thanks.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Forgot to set up Call Divert
06-05-2015 6:57 PM
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I'm sorry this hasn't been picked up


Re: Forgot to set up Call Divert
06-05-2015 7:45 PM
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Shame the topic can't be altered to [Solved] to reflect this without PMing a mod.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Forgot to set up Call Divert
06-05-2015 7:48 PM
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Re: Forgot to set up Call Divert [RESOLVED]
06-05-2015 9:25 PM
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Quote from: Mav Shame the topic can't be altered to [Solved] to reflect this without PMing a mod.
not necessarily

If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Forgot to set up Call Divert [RESOLVED]
10-05-2015 9:47 AM
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Thanks

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
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- Forgot to set up Call Divert [RESOLVED]