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Follow up by Provisioning Team re ticket 209140863

Newbie
Posts: 1
Registered: ‎11-12-2020

Follow up by Provisioning Team re ticket 209140863

We have recently joined Plusnet and we are happy with our phone number - please don't change!

 

However the number was previously used by a business and it its their name that appears e.g. on my mobile when I ring home.

 

We are also getting calls for this business but this may be that it still appears in the old Yellow Pages and Thomson Directories.

 

The name is obviously being held on a system somewhere and I want it deleted please.

 

I could not wait the extended period to be referred to the provisioning team and the ticket no. shown has been closed.