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Fault service inaccessible

jhv
Hooked
Posts: 9
Registered: ‎14-07-2024

Re: Fault service inaccessible

Problem of inaccessibility fixed (a coincidental error in my phone app). Problem with home phone partly fixed - I can make calls but not receive them. Problem with broadband entirely unresolved so far. I've been told I may not get it back till Thursday. I had no idea how dependant I have become on broadband.
James30
Plusnet Help Team
Plusnet Help Team
Posts: 478
Thanks: 154
Fixes: 32
Registered: ‎19-04-2023

Re: Fault service inaccessible

@jhv - Hi, I see we have a fault open for you that you can see here @ https://www.plus.net/wizard/?p=view_question&id=242744057. The estimated repair date is today and we will be in touch in a few days time to update you on the progress. 

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team