FAULT - Dis in exchange
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- Re: FAULT - Dis in exchange
11-03-2017 5:39 PM
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No dial tone and no broadband since yesterday. The report states 'FAULT - Dis in exchange'. Am I right thinking nothing will be done until Monday? The report does state '1-3 working days' but this is silly really, particularly if you need the connection over the weekend for work. Not very happy at the moment.
Fixed! Go to the fix.
11-03-2017 6:14 PM - edited 12-03-2017 8:41 AM
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Hi there
I am sorry to hear that you have a fault. It sounds like you've run a line test online and it's automatically raised a fault to Openreach.
The response time we receive by BT is estimated and subject to engineer availability. I've seen faults be looked into over a weekend before so fingers crossed.I'll be happy to provide you with an update tomorrow though.
It looks like an engineer has fixed this yesterday for you?
If this post resolved your issue, please click the 'This fixed my problem' button
Re: FAULT - Dis in exchange
27-03-2018 3:48 PM
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Re: FAULT - Dis in exchange
28-03-2018 12:14 PM
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