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Extra Telephone Book Entry
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Extra Telephone Book Entry
21-04-2008 4:45 PM
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Thinking of making the change from BT but I currently have an extra entry in the phone book, can this be done with PN?
Message 1 of 6
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Re: Extra Telephone Book Entry
23-04-2008 6:45 PM
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I'm not overly sure, but suspect not.
Can you be a little more specific on what you mean by an extra telephone book entry? Do you have two entries currently?
Can you be a little more specific on what you mean by an extra telephone book entry? Do you have two entries currently?
Message 2 of 6
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Re: Extra Telephone Book Entry
27-04-2008 5:04 PM
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At the moment I have two entries, one is a business name other name is mine, for the one phone. Without this it is hard to justify moving as directory enquires then could not find me. I live and work at the same address, phone is classed as residential.
I would have thought this is a common service with households having more than one name in them, but seems to be severly regulated as needs to be done through the phone company.
Charles
I would have thought this is a common service with households having more than one name in them, but seems to be severly regulated as needs to be done through the phone company.
Charles
Message 3 of 6
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Re: Extra Telephone Book Entry
27-04-2008 6:42 PM
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It seems that with BT a single directory entry - that of the subscriber is the entitlement. Additional entries are by discussion and possible payment. See this document. I guess most other operators will apply a similar rule?
If you currently have this agreement with BT and your number is not changing as a result of taking Home Phone, then there should be no problem.
If you currently have this agreement with BT and your number is not changing as a result of taking Home Phone, then there should be no problem.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Message 4 of 6
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Re: Extra Telephone Book Entry
27-04-2008 11:28 PM
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I do pay BT for the extra directory entry along with the phone bill. How would this work if I changed to PlusNet?
Charles
Charles
Message 5 of 6
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Re: Extra Telephone Book Entry
28-04-2008 4:10 PM
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There's no reason why we wouldn't be able to do this, although it would need to be a manual request through myself for the time being, as it's unlikely we'll get this built into the automated system in the short term.
Message 6 of 6
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