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Ex directory question
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Ex directory question
06-11-2014 12:40 PM
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I am ex directory, or was. I have just changed over to Plusnet and this morning received a call, for me, but the caller was unknown to me. I am puzzled how they obtained my phone number, as I have changed supplier does that mean I am no longer ex-directory? If so can I change it to ex directory? Thanks.
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Re: Ex directory question
06-11-2014 12:50 PM
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I believe all PN phone orders , including transfers, are ex-directory unless requested otherwise.
http://community.plus.net/forum/index.php/topic,132334.0.html
http://community.plus.net/forum/index.php/topic,130116.0.html
http://community.plus.net/forum/index.php/topic,126269.0.html
http://community.plus.net/forum/index.php/topic,132334.0.html
http://community.plus.net/forum/index.php/topic,130116.0.html
http://community.plus.net/forum/index.php/topic,126269.0.html
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Message 2 of 5
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Re: Ex directory question
06-11-2014 1:39 PM
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Hi JohnCT
We automatically place our customers on Ex-Directory unless stated otherwise. I've checked the status of your line and you're 100% Ex-Directory according to our records and always have been since joining us.
I hope this helps
Alex
We automatically place our customers on Ex-Directory unless stated otherwise. I've checked the status of your line and you're 100% Ex-Directory according to our records and always have been since joining us.
I hope this helps
Alex
Message 3 of 5
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Re: Ex directory question
06-11-2014 2:05 PM
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Fine, sorry to make all this trouble. I managed to contact the lady who phoned me, she was very confused, to put it kindly. It seems she phoned directory enquiries for a number (not my name) then dialled or wrote the number down incorrectly. She had no idea who I was, One could not make it up if you tried, by coincidence the person she wished to contact had the same Christian name,
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Re: Ex directory question
06-11-2014 2:07 PM
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