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Ex-directory first requested on February 4 but I am still in directory

daveplus
Pro
Posts: 628
Thanks: 132
Fixes: 10
Registered: ‎25-08-2010

Ex-directory first requested on February 4 but I am still in directory

I first requested ex-directory on February 4 which was followed by a lot of its done but it wasn'ts but I am still in the directory. I have just raised another Question (44098086) and would like it really sorted this time.
Thanks
Dave
2 REPLIES 2
prichardson
Grafter
Posts: 1,503
Thanks: 1
Registered: ‎05-04-2007

Re: Ex-directory first requested on February 4 but I am still in directory

I've just checked this for you and can see the prior request and even that an order was placed.
Unfortunately I cannot see the specifics of the order due to the system it was placed in (in addition to the time that has passed). Yet further checks in the newer platform do confirm and suggest either something went wrong with the removal, or it wasn't an actual removal performed.
I have submitted a corrective order for you which will complete per the response to the ticket.
Anonymous
Not applicable

Re: Ex-directory first requested on February 4 but I am still in directory

Quote from: daveplus
I am still in the directory.

Which directory did you check it with ?