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Evening calls currently start at 7.00pm

Newbie
Posts: 4
Registered: ‎05-03-2013

Evening calls currently start at 7.00pm

Having just moved from PostOffice phone to Plusnet phone it seems like everything is not quite as good. The initiation fee for each call is just slightly more. The cost per minute is just slightly more, the free evening calls start at 7.00pm and not 6.00pm. 
Most phone companies tend to class after 6.00pm as evenings and that would seem more natural to me.
What do you guys think?  Do you think if most plusnet customers wanted this PlusNet would consider changing?
13 REPLIES 13
Community Veteran
Posts: 38,460
Thanks: 1,034
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Registered: ‎15-06-2007

Re: Evening calls currently start at 7.00pm

Talk Talk 7.00pm
BT 7.00pm
Sky - don't do evenings
So no chance at all
Community Veteran
Posts: 6,791
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Registered: ‎16-02-2009

Re: Evening calls currently start at 7.00pm

We can ask, but as my poll on free CID pointed out last year, even if we say that it is something customers want they still will not implement it.
Community Veteran
Posts: 2,106
Registered: ‎06-02-2008

Re: Evening calls currently start at 7.00pm

We followed BT Retail in changing the 'evening' time period for commercial reason and unfortunately I don't see us changing back.
However, Plusnet to Plusnet calls are free any time of the day, regardless of your talk package Smiley
Newbie
Posts: 4
Registered: ‎05-03-2013

Re: Evening calls currently start at 7.00pm

Quote from: Oldjim
Talk Talk 7.00pm
BT 7.00pm
Sky - don't do evenings
So no chance at all

Just a quick correction. According to the Sky page they do do free evening calls on their freetime package (does start at 7.00pm though)
http://www.sky.com/shop/terms-conditions/talk/code-of-practice/tariff-guide/
I know Tesco start at 6.00pm - I'm not going to go through all providers and make a list though. Fair to say some do, some dont.
It does sound like there is little chance of this changing, I was never hopeful it would. Still interesting to see users opinions though.
Moderator
Moderator
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Registered: ‎06-04-2007

Re: Evening calls currently start at 7.00pm

I voted for 'Move evening calls to 6.00pm' just because that's how it used to be but if there was an option of 'Not bothered either way' I would have gone for that Wink

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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Community Veteran
Posts: 38,460
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Registered: ‎15-06-2007

Re: Evening calls currently start at 7.00pm

@Nigel - according to this they don't now http://www.sky.com/products/broadband-talk/talk/features/
Newbie
Posts: 4
Registered: ‎05-03-2013

Re: Evening calls currently start at 7.00pm

I see, if you are on that tarriff (freetime) still works - but they don't provide it to new customers anymore.  Seems like this is the trend  Sad

adie:quote
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Re: Evening calls currently start at 7.00pm

Deleted - Duplicate post

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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Re: Evening calls currently start at 7.00pm

Any way I can now change my vote?

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Newbie
Posts: 4
Registered: ‎05-03-2013

Re: Evening calls currently start at 7.00pm

dunno mate
dick:quote
Community Veteran
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Registered: ‎15-06-2007

Re: Evening calls currently start at 7.00pm

You can now
Moderator
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Re: Evening calls currently start at 7.00pm

Thanks Smiley

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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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Grafter
Posts: 29
Registered: ‎13-01-2013

Re: Evening calls currently start at 7.00pm

6pm for me please!