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Estimated time to migrate a line from BT to Plusnet

DougMa
Grafter
Posts: 115
Thanks: 3
Registered: ‎09-09-2011

Estimated time to migrate a line from BT to Plusnet

My BT Line Rental Saver ends on September 22 and instead of renewing I plan to migrate to PlusNet's equivalent.  I'd like to time my order to minimise any dual payment; what's the typical turnaround time from ordering to the line switching?
Thanks!
3 REPLIES 3
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Estimated time to migrate a line from BT to Plusnet

Hi there,
The lead time for a line transfer (WLT - Working Line Takeover) is two weeks.
We're not able to do this any faster due to Ofcom General Condition 24.
Strat
Community Veteran
Posts: 31,319
Thanks: 1,638
Fixes: 565
Registered: ‎14-04-2007

Re: Estimated time to migrate a line from BT to Plusnet

...and if you want to read it http://stakeholders.ofcom.org.uk/binaries/telecoms/policy/narrowband/statement.pdf
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DougMa
Grafter
Posts: 115
Thanks: 3
Registered: ‎09-09-2011

Re: Estimated time to migrate a line from BT to Plusnet

Thanks guys, I'll place my order on September 7  Smiley