Entry in Phone Book
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Entry in Phone Book
12-04-2013 10:40 AM
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Re: Entry in Phone Book
12-04-2013 2:17 PM
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Sorry for the delay in coming back to you. I can see you've called up and an order has been placed to add a directory entry for you, this should complete after the weekend. Sorry that the default configuration wasn't what you were after.
Re: Entry in Phone Book
14-04-2013 1:30 PM
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Perhaps it would have been a courtesy for pn to ask penny's preference.
Have to say I was already ex-directory (at least in theory - still waiting for a new publication) and, for what it's worth, have every intention of staying that way.
Just a thought though. I trust that pn's action won't amount to a double click, i.e. put me back in!
Re: Entry in Phone Book
23-11-2016 9:45 AM
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I'm sure I ticked the box for an entry in the phone book, but it seems it didn't happen and so unless I tell people, no-one knows my new number (had old number on divert so not discovered until it ran out!!). Strange system if you are asked but ignored. Any chance of it happening?
Re: Entry in Phone Book
26-11-2016 11:52 AM
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Re: Entry in Phone Book
27-11-2016 3:14 PM
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The BT website states they will only send copies of the Phone Book to their own customers - others will have to ask their own phone service provider. So how does one ask Plusnet for a Phone Book? - I can't see anywhere on the website (including my account) where this is possible.
Re: Entry in Phone Book
27-11-2016 3:33 PM
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If you private message me with your username I will send your request to the relevant department next week.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Entry in Phone Book
28-11-2016 10:50 AM
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Thank you for your PM @NorthPole.
I've raised your request to issue you with a phone book
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Entry in Phone Book
03-01-2017 3:25 PM
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I see that ex directory is still the standard. I asked a few months ago to change it so that any can actually find me, but so far it seems I'm still invisible unless I actually physically provide it. I don't want a phone book, just an entry so we can be found (we moved last March and although we notified most, quiet a few have lost the number/paper and so have no chance!
Just how does one get it changed from ex directory (still get automated calls about PPI or an accident I may or may not have had so being ex-directory is a little pointless)?
Re: Entry in Phone Book
03-01-2017 3:30 PM
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Hello @normcall
Apologies that I missed your request above. I've now sent an order to BT to update the directory entry for your number to be recorded in the phone book.
This order should complete within 24 hours, however, things probably won't change until the next time the phone book is published.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Entry in Phone Book
04-01-2017 2:36 PM
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@Anoush wrote:
Hello @normcall
....... however, things probably won't change until the next time the phone book is published.
....... but the phone number may well appear before then in the BT online directory enquiry service?
Re: Entry in Phone Book
04-01-2017 3:56 PM
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Yeah, that's true.
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